Orders, Shipping & Returns

Shipping

We ship to USA the Blantyre Jar only. If you wish to add another product to your order please email us at info@peopleofthesun.net. Orders to USA are shipped from Malawi. Orders are dispatched within 7 working days via the EMS service of the post office. A tracking code will be emailed to you. Shipping takes about 20 days. 

We ship to selected European Countries all of our products.

We ship via UPS or DHL to the following countries only:

(we ship from Athens, Greece) 

Order Turnaround

We aim to dispatch european orders within 3-5 business days.

Malawi Chairs can take up to 10 days to ship. 

Orders to USA are dispatched within 7 business days.

Payment

You can currently pay us via paypal. All you need to do during checkout is: 

- click paypal as an option 

- click create an account and then enter your card details. Safe and secure! 

Alternatively you can also choose at checkout to pay us via a bank transfer.

Returns

We do hope that you are happy with what you have received, but if for some reason you are not, please do get in touch immediately.
Please note that our products are handmade and may vary slightly in appearance. This is the nature of handmade items and we feel this adds to their character and is not to be considered a defect.

We can only accept returns for up to 2 weeks, providing the item is unused, in original condition and with labels still attached. You will have to cover the cost of return shipping.

Items from the sample sale are not refundable. 

If you notice that your order is damaged upon arrival, please do not accept the package and contact us straight away. Alternatively, please photograph the damaged packaging/item and email us, so we can see what went wrong.