Orders, Shipping & Returns

Shipping

We ship to USA items that can fit in a box of  100x50x50cm. 

Standard Shipping is €20 for orders up to €99 

Free Shipping for orders of €100 and up 

 

We ship to all EU Countries all of our products.

Standard Shipping is  €7 for order up to €54 

Free Shipping for orders of €55 and up 

(We ship from the Netherlands) 

 

Order Turnaround

We aim to dispatch european orders within 3-5 business days.

Malawi Chairs can take up to 10 days to ship. 

Orders to USA are dispatched within 7 business days.

Payment

You can currently pay us via paypal. All you need to do during checkout is: 

- click paypal as an option 

- click create an account and then enter your card details. Safe and secure! 

Alternatively you can also choose at checkout to pay us via a bank transfer.

Returns

We do hope that you are happy with what you have received, but if for some reason you are not, please do get in touch immediately.
Please note that our products are handmade and may vary slightly in appearance. This is the nature of handmade items and we feel this adds to their character and is not to be considered a defect.

We can only accept returns for up to 2 weeks, providing the item is unused, in original condition and with labels still attached. You will have to cover the cost of return shipping.

Items from the sample sale are not refundable. 

If you notice that your order is damaged upon arrival, please do not accept the package and contact us straight away. Alternatively, please photograph the damaged packaging/item and email us, so we can see what went wrong.